Railteam Mobile FAQ Troubleshooting
Below you will find answers to frequently asked questions about Railteam Mobile, in the following sections:
Click on a question to see the answer
- 1. Why can’t I start 'Railteam Mobile' on my iPhone?
-
'Railteam Mobile' requires mobile Java-enabled devices which incorporate the MIDP2 standard. The iPhone doesn't have this capability.
close - 2. Why can’t I start 'Railteam Mobile' on my Android device?
-
'Railteam Mobile' requires mobile Java-enabled devices which incorporate the MIDP2 standard. Android devices like the G1 don't have this capability.
close - 3. On my Nokia 5800 Xpress Music, after installing 'Railteam Mobile' and starting it, half the screen is taken up with a huge control panel (with arrow keys and buttons) which is really disturbing and wastes too much of the screen. Can I disable this control panel?
-
Yes, you can: Settings -> Program Man. -> Install. Progr. -> 'Railteam Mobile' -> Options -> Suite Settings -> Screen keyboard -> Off
close - 4. I can use 'Railteam Mobile', but when it accesses the Internet, it doesn’t work, I always get error messages like 'Error while opening connection(1)' or 'No status message received from server(10)'. What can I do?
-
Your Internet profile (Access point/APN, etc.) for Java applications probably has the wrong settings (if you are using UMTS/GPRS/EDGE). Please refer to your device's manual to see how to change them. You should enter the data appropriate to your provider.
- On Blackberry devices for example: Options -> Advanced options -> TCP - On Sony Ericsson devices: Depending on the device, the setting can be found under Settings -> Connections -> Internet settings -> Java settings, or under Connections -> Java options -> Internet profiles.
Or you can get your provider to send you a special text message which provides your device with the appropriate settings. Please refer to your provider's homepage for further information.
If you are using WLAN, the signal may be too weak or you may have the wrong password.
close - 5. The font is too small to read, can I enlarge it?
-
Yes, with Settings -> Font size.
close - 6. On my Blackberry, the error message 'Error starting xxx: Module yyy has verification error zzz at offset aaa' appears when starting 'Railteam Mobile'. What is the problem here?
-
Please use the original Blackberry Browser to download the 'Railteam Mobile' version.
close - 7. When accessing the Internet using 'Railteam Mobile', I always get a message like 'The server reports the following error: !'
-
Does your Java Internet profile have the correct settings (access point/APN, username, password)? If it does, you probably have restricted Internet access. Please contact your provider in this case.
close - 8. The installation of 'Railteam Mobile' is cancelled. The mobile device says the application is too big.
-
Please check to see if there is enough space available on the memory card or the device's internal memory. If there is still plenty of space left, your mobile device has a size limitation for Java applications which is lower than the 'Railteam Mobile' program file. Some older mobile devices have such limitations. In this case, we can only suggest that you buy a newer device.
close - 9. The current time that 'Railteam Mobile' shows differs from the one on my mobile device.
-
Some Java virtual machines only have GMT as a time zone or have problems with daylight-saving time. Your can correct the time of 'Railteam Mobile' in Settings -> Information time. Be aware that you should differ no more than 24 hours from the current time or the date will change.
close - 10. I can no longer start the application on my Nokia.
-
Some devices have an error here. Please try to restart the phone. If that doesn’t help, remove the application and reinstall it.
close